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Customer Service Representative

Ref ID: 02751-0010660807
Classification: Customer Service
Compensation: DOE
We're Seeking a Customer Service Representative! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This short term temporary-to-fulltime Customer Service Representative position in Mount Olive, New Jersey could be perfect for you! What you get to do every day - Organize and route incoming telephone calls - Field and send out send written business correspondence - Offer friendly, accurate customer service in a timely fashion - You will likely support business development and client referral goals by actively cross-selling and referring customers
- Basic knowledge in computer software programs and office equipment - Strong customer service and office administrative skills - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Strong communication and social skills - Upbeat, positive attitude and an approach to work rooted in professionalism - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Experience using Microsoft Office - Solid understanding of customer service - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Excellent problem-solving skills If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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